Privacy Policy

Introduction

GP Electrical and Security Ltd is committed to protecting and respecting your privacy. We value your privacy and strive to make our policies about your personal data clear. We have updated our Privacy Policy to reflect changes in data protection laws that raise the global standard for personal data privacy and security.

This Privacy Policy now describes how your data is used within GP Electrical and Security Ltd. It clearly explains the data we collect, how we collect it, what we do with it, how long we keep it and how we share it. It also discusses your rights in relation to that data and gives you contact details in case you have questions about the policy and your rights under it. The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”). Throughout this Policy the term “Personal Data” means information relating to an identifiable individual (Information that identifies you).

Who are we?

GP Electrical and Security Ltd is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are 58C Loughshore Road, Silverhill, Enniskillen, Co. Fermanagh, BT74 5NH, (028) 66340250,

Website: www.gpelectricalandsecurity.com
Email: office@gpelectricalandsecurity.com

The purpose(s) of processing your personal data

As we are primarily a Service provider, the majority of the data we collect is provided by you, when you:

Contact us by email, telephone or in writing
Enter into a contract with us to receive products or services we provide
Complete the necessary documentation associated with the provision of the service requested
Fill in forms via our website: www.gpelectricalandsecurity.com

We use your personal data for the purpose of fulfilling our contractual arrangements/requests with you, such as:

Delivering Services
Customer Support
Business Operations
Finance Administration

Your data is only collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.

The categories of personal data concerned and how it is used

You may choose to give us the following information:

General contact information such as your name, address, telephone numbers, email address and company information
Information required to determine level/grade of security equipment required on site by carrying out a Risk Assessment
Transactional information including purchases, inquiries, customer account information, order and contract information, delivery details, billing data, correspondence history
Applications for Employment such as name, address and email address for correspondence
Emergency contacts for monitored security systems. The data that we collect from your emergency contacts includes their name, address and mobile number. Emergency contact person(s) may be your partner, family members, neighbours, friends or employees. If you provide us with personal data relating to such people, you represent to us that you have informed them that we will use their personal data, and that it is in your and our legitimate interest for us to process their personal data to the extent permitted by and in compliance with the terms of this legal notice.
Security system event logs and data relating to their setup, configuration and operation to meet the requirements of the installation. The nature and extent of the information collected by our products will vary based on the type and function of the product and the type of services for which they are used, subject to applicable laws.

We do not collect or store sensitive personal data (such information relating to health, beliefs or political affiliation).

What is our legal basis for processing your personal data?

Where you have given consent
Processing necessary for the performance of a contract with the data subject or to take steps at your request before entering into a contract
To comply with our legal and regulatory obligations

Sharing your personal data

Your personal data will be treated as strictly confidential and we will only share your information when necessary, to fulfil your contractual arrangements as requested by you.

In order to meet the requirements of a contractual arrangement, such as installation of a Monitored System, your data will be passed to relevant authorised third parties such as the Alarm Receiving Centre and PSNI if required. Other third parties would include Inspection Boards such as SSAIB/NICEIC and PSA which provide certification to customers upon installation.

These companies have similar legal obligations to us with regards to safeguarding your information. Such parties are not permitted to use your personal data for other purposes and we require them to act consistently with this policy.

How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary and we only retain your data for the purpose of fulfilling the contract of agreement.

Providing us with your personal data

You are under no statutory requirement or obligation to provide us with your personal data, but failure to do so will result in our inability to fulfil the contractual obligation that you have requested.

Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

The right to request a copy of the personal data which we hold about you;
The right to request that we correct any personal data if it is found to be inaccurate or out of date;
The right to request your personal data is erased where it is no longer necessary to retain such data;
The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

Data Security

GP Electrical and Security is committed to protecting the security of your personal data and information collected from you. We use a variety of methods to ensure that your data is protected from unauthorised access, use or disclosure. Such measures include the use appropriate anti-virus, secure server facilities and other technical, administrative and organisational security measures to protect your data.

We maintain information security controls to protect your information and will only disclose information as instructed by the customer or to provide the requested service. Additionally, we take back up copies to prevent accidental damage/destruction to your data. All members of staff are trained in Data Protection and Data Confidentiality.

Transfer of Data Abroad

We do not transfer your information outside of the UK / EEA.

Automated Decision Making

We do not use any form of automated decision making in our business.

Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

Cookies

Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. We use cookies to:

Validate users;
Remember user preferences and settings;
Determine frequency of accessing our content;
Measure the effectiveness of advertising campaigns; and
Analyse site visits and trends.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact our Data Protection Officer: Amy Latimer.

GP Electrical & Security Ltd, 58C Loughshore Road, Silverhill, Enniskillen, Co Fermanagh, BT74 5NH

T: 028 6634 0250
F: 028 6634 0251
E: office@gpelectricalandsecurity.com